Continuing Education

Core Competencies for NM Library Staff

Core competencies are basic skills that enable library directors and staff to serve their communities fully and at a professional level. There are six core competency categories:

1. Cataloging

Cataloging describes and allows access to library materials. Library Staff who work in cataloging and classification support library users’ access to resources in a library. They do this by assisting with the processes that enable multiple ways of searching in a catalog to identify what is in a library; to identify particular items; and to locate these items in the library or in other libraries. Cataloging and classification work requires knowledge of standard systems of classification, cataloging, and subject headings. This work also requires the ability to apply these standards to diverse types of materials.

Library Staff will know:
Library Staff will be able to:

 
2. Collection Development

Library Staff who work in collection management support coworkers and library users by assisting with the processes that put library materials on the shelf or online. Collection management work requires knowledge and abilities in many aspects of this fundamental library work, including understanding publishers, vendors, budgets and accounting, how to resolve problems, preparing items for use, and caring for items after they have been well used.
 
Library Staff will know:
Library Staff will be able to:

3. Information Technologies

These competencies address the skills and knowledge about technology necessary for library work. This competency set also addresses the role of providing access to and educating the user in the use of technologies and equipment relevant to information seeking, access, and use.
 
Library Staff will know:
Library Staff will be able to:

4. Management

Library Staff often hold positions that involve supervision and management. These staff members may also need to demonstrate the competencies specific to a department in which they work. This section has multiple competencies.
 
Library Staff will know:
Library Staff will be able to:
Supervision
 
Library Staff will know:
Library Staff will be able to:
Communication
 
Library Staff need to communicate effectively with library users, library staff, and others in a variety of situations to offer high-quality customer service. Library Staff are also required to make decisions that impact library services and serve as valued members of work teams. This set is divided into two parts: communication, and team work and decision-making.
 
Communication
Library Staff will know:
Library Staff will be able to:
Team Work and Decision-Making
Library Staff will know:
Library Staff will be able to:

5. Reference

These services support library users as they seek access to information in all formats, wherever these resources are located. These competencies require an understanding of basic information resources and of the user's information seeking behavior and expectations.
 
Library Staff will know:
Library Staff will be able to:

6.  Youth Services

These competencies are for library staff working in a public library in service to youth, from birth through age seventeen. Services to youth include collection development, programming, providing Readers Advisory and Reference services, and teaching information literacy skills and related activities.
 
Library Staff will know:
Library Staff will be able to:
 
All competencies are adapted from the American Library Association:
http://www.ala.org/educationcareers/careers/corecomp